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Terms of Service
Terms of Service
Welcome to HONG KONG CLOUDSTART LIMITED (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, jewelrycircuit.com, and any purchases made through it. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please refrain from using our services.
1. General Terms
- Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to make a purchase.
- Account Responsibility: If you create an account, you are responsible for maintaining its confidentiality and all activities under it.
- Product Descriptions: We strive for accuracy, but colors, gemstones, and metals may vary slightly due to screen settings and craftsmanship.
2. Orders & Payments
- Order Acceptance: All orders are subject to availability and our approval. We reserve the right to cancel any order for reasons including fraud, pricing errors, or stock issues.
- Payment Methods: We accept major credit/debit cards, PayPal, and other designated payment gateways.
- Pricing & Taxes: Prices are listed in USD (or local equivalent). Customers are responsible for any applicable customs duties, taxes, or fees.
3. Shipping & Delivery
- Processing Time: Orders are typically processed within 1–3 business days (excluding weekends/holidays).
- Delivery Delays: We are not liable for delays caused by carriers, customs, or unforeseen circumstances.
4. Returns & Refunds
14-Day Money-Back Guarantee
- You may return eligible items within 14 days of delivery for a full refund, provided they are unworn, undamaged, and in original packaging (including certificates).
- Non-Returnable Items: Custom-made, engraved, or personalized jewelry cannot be returned unless defective.
Refund Processing
- Refunds are issued within 14 business days after we receive and inspect the return.
- PayPal Refunds: May take 14–30 days, depending on regional financial regulations.
- Return Shipping: The customer is responsible for return shipping costs unless the return is due to our error.
How to Return
- Contact Us: Email help@jewelrycircuit.com with your order number and reason for return.
- Approval: We will verify eligibility and provide return instructions.
- Ship Back: Send the item to the provided address with tracking/insurance.
- Refund Issued: Once processed, you’ll receive confirmation.
5. Intellectual Property
- All content (logos, designs, text, images) on jewelrycircuit.com is owned by HONG KONG CLOUDSTART LIMITED and protected by copyright laws. Unauthorized use is prohibited.
6. Limitation of Liability
- We are not liable for:
- Indirect, incidental, or consequential damages (e.g., lost profits).
- Product misuse or alterations after delivery.
- Our maximum liability is limited to the purchase price of the item(s).
7. Governing Law & Dispute Resolution
- These Terms are governed by the laws of Hong Kong.
- Any disputes shall be resolved exclusively in the courts of Hong Kong.
8. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of the site constitutes acceptance of changes.
9. Contact Us
For questions about these Terms, please contact: Email: help@jewelrycircuit.com
By using jewelrycircuit.com, you acknowledge that you have read, understood, and agreed to these Terms.